Refund Policy

Return and Refund Policy of Raidles.com

Our website is provided by:

Raidles.com
Operated by Raidles Technologies Pvt. Ltd.
[Insert Full Company Address Here]

You must read this document carefully before making any purchase.

General Policy

At Raidles.com, we strive to provide high-quality digital learning content, eBooks, and software tools. Since our products are digital and accessible immediately upon purchase, we generally do not offer refunds once the order is completed and the product is delivered or accessed.

Digital Products (Courses, eBooks, Software)

All sales of digital products, including online courses, downloadable eBooks, and software, are final.
Once access to a digital product is granted or a file has been downloaded, no refunds or exchanges will be issued.
Customers are encouraged to review course previews, product descriptions, and software details carefully before purchasing.

Exceptions

We may consider a refund under the following exceptional circumstances:

If you were charged multiple times for the same product due to a technical error.
If you purchased a product but did not receive access within 48 hours and our support team is unable to resolve the issue.
If there is a major defect in the software that prevents you from using it, and our support team cannot provide a fix within a reasonable time.

To be eligible for a refund under these conditions, you must contact us within 7 days of the purchase date with proof of payment and a clear explanation of the issue.

Non-Refundable Circumstances

Change of mind after purchase.
Failure to learn or complete a course.
Incompatibility of software with your system unless specified in product details.
Improper use or misunderstanding of product features.

Refund Processing

If your refund request is approved, it will be processed within 7–10 business days via the original payment method. Please note that processing time may vary depending on your bank or payment provider.

How to Request a Refund

To request a refund (only if eligible), please contact our support team:

Email: [email protected]
Subject Line: Refund Request – [Order ID]

Include the following details in your message:

Full name
Order ID or transaction number
Product name
Date of purchase
Reason for refund request

Contact

All refund or policy-related communications must be sent using the contact information provided above.

Modification of This Policy

Raidles.com reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be reflected on this page with an updated revision date.